This policy explains how cancellations and refunds are handled for bookings made through Worlds Travel LLC.
Refund eligibility depends entirely on the fare rules set by the supplier (airline, hotel, cruise line, etc.) at the time of booking. Non-refundable fares cannot be refunded. Partially refundable fares are subject to the supplier's cancellation fee.
Any service fee charged by Worlds Travel LLC for arranging a booking is non-refundable once the booking has been confirmed, regardless of whether the underlying travel service is refunded.
To request a cancellation, contact us as soon as possible:
support@worldstravel.au (24/7)
or visit our Contact page
Where a refund is due from the supplier, we will process it back to the original payment method within 7–14 business days of receiving the funds from the supplier. Processing times depend on the supplier's refund timeline.
If you believe a refund has been incorrectly denied, contact us and we will review your case. We will communicate the supplier's decision to you in writing.